Welcome to our website

We are Phlex Labs, the online source for SARMs, Research chemicals and supplements based in the UK. Our website is https://phlexlabs.com.

By using this website, products and services, you are agreeing to comply and be bound by the terms and conditions set by Phlex Labs (“We, “the company”, “our”) in their entirety. Phlex Labs reserves the right to alter these terms at any time without prior notice.

Terms of use

The products sold by the company are not intended for purchase, possession or use by any persons under the age of 18. You agree that you are not under this age-limit and are not purchasing on behalf, or supplying to persons who are.

You agree that any information or product from this website is being solely be used for research purposes. All references to literature data, companies, researchers, patents or methods are given solely as information and Phlex Labs cannot be held responsible for the accuracy or otherwise of this information.

Phlex Labs considers that its customers will check their compliance with all legal obligations regarding the purchasing, importing, stocking and usage of all chemicals they order. Phlex Labs do not accept responsibility for these issues.

By ordering, you agree to be suitably qualified to work with chemicals. Phlex labs take no responsibility in the applications of the products ordered from this website. All compounds should be used in a laboratory environment with all safety equipment and procedures in place. All products sold on this website are strictly for research purpose unless specifically stated. They are not for human consumption and must not be used in any human trials or experimentation.
You agree to not hold the company liable for any harm resulting from improper use of any products sold. It is your responsibility to ensure that any products ordered are legal in the country of use.

Phlex Labs reserves the right to refuse service to anyone whom they may suspect of using their website, products and services in the improper manner. A refund will only be given in this event if the order has been placed but not sent. Users will be banned if they intend to use our website, products or services in the improper manner.

By accessing this website, using our services and products, you agree that these terms are governed and constructed in accordance with the laws of England.
You agree not to resell any products purchased from Phlex Labs as this would be a violation of the Medicines Act 1968.  UK Customers must also note that SARMs are currently not a controlled substance under Misuse of Drugs Act 1971 or Psychoactive Substances Act 2016

The company accepts no responsibility once item(s) have entered the postal system. The exception to this is when a tracked/recorded/special delivery method has been selected for the delivery of the products. In such cases, items will be reposted or refund will be issued. Ordered seized by customs will not be replaced or refunded – it is the responsibility of the customer to ensure they have the lawful authority or the correct import procedures to bring the item(s) into the country. It is the responsibility of the customer to deal with customs agents if an improper seizure of goods is performed.

Refund Policy 

Customers can communicate via email at [email protected] the intent for a refund which must be done within 14 days from the original date of order to qualify for the 100% refund. Shipping and handling charges are not included. Returned items must be unopened condition to be eligable for a refund. 
Upon receipt of the returned shipment, Phlex Labs has the option of cancellation of the credit card authorization or issuance of a full refund in case the funds have been collected. Phlex Labs has sole discretion over the one-time refund per household policy determined through customer order data and IP address. Furthermore, Phlex Labs possesses the right to refuse a refund to anyone with the suspicious intent of taking advantage of Phlex Labs Return procedure.
Phlex Labs carries full and complete liability on giving a refund to its clients in accordance to the terms and restrictions set forth herein. An initial 14-day trial period is given to the client within which determination shall be made known whether the client decides to keep the product. Failure of notifying Phlex Labs during the trial/refund period shall be taken as a full, complete and final acceptance of the terms of the sale of its product.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example – shipping providers, analytics, marketing/advertising and third-party embeds.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Intellectual Property

The Intellectual Property, also known as the exclusive property of Phlex Labs, includes but is not limited to, articles, other text, photographs, illustrations, graphics, product names, designs, logos, trademarks and the collection, arrangement, and assembly of all content, are protected by copyright, trademark, and other laws of the United States, as well as international conventions and the laws of other countries

Copyrights

Phlex Labs or its affiliates own the copyright of all materials on the Site. None of the material contents in the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form without prior consent written by Phlex Labs. The same rule holds true for electronic, mechanical, photocopying, recording, or otherwise, of the material contained in the Site.
The written copyright notice allows the Site visitors to view, copy, print, and download the materials on the Site for personal and non-commercial use but intended for informational purposes only. All contents, copies, or portions thereof, taken from the Site shall include the copyright notice.
The foregoing rights may be revoked at any time and may be subject to termination of rights. Immediate disposal shall be made by the users to all the downloaded and printed materials taken from the Site. Copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes shall be violated upon unauthorized use of any material contained in the Site.

Trademarks

The trademarks, service marks and logos (“Trademarks”) of Phlex Labs or its affiliate(s) displayed on the Site are either registered or unregistered and are used under license. The Trademark owner shall issue a written consent prior to granting, by implication, estoppels, or otherwise any license or right to use any Trademark displayed on the Site.
Prior written notice is required for use of Phlex Labs or any of the Trademarks for any advertising or publicity pertaining to distribution of materials on the Site. Additionally, approval in writing shall be sought before use of its name or any Phlex Labs logo and Trademarks as a “hot” link to any non-Phlex Labs Site.
Use of the Site provides you with no waiver and ownership rights to any Intellectual Property viewed through the Site. Phlex Labs shall aggressively enforce its maximum property rights of the law.

User Submissions

Phlex Labs or any of its affiliates possess the freedom to use, without limitation, any comments, information, suggestions, messages, ideas, concepts, reviews, or techniques are taken from any communication sent by its users/clients without any compensation, acknowledgment, or payment. The information may be used for manufacturing, developing, marketing, and selling products and services, and creating, modifying or improving the Site or other websites. Any information posted on the Site grants Phlex Labs with non-exclusive, royalty-free, worldwide, perpetual license to display, use, reproduce, or modify such information.
Limited Right to Use
The Site grants its users a limited and non-exclusive license for viewing, printing or downloading of any content, graphic, form, or document. The license shall be used solely by the user either for personal or non-commercial use. Users are not allowed to modify, copy, distribute, transmit, display, perform, reproduce, publish, authorize, create derivative works from, transfer, or offer for sale any information contained in, or obtained from the Site.
Investigation and appropriate legal action, including civil, criminal, and injunctive redress, shall be taken against illegal and/or unauthorized uses of the Site which consist of collecting usernames and/or email addresses of members by electronic or other means for the purpose of sending unsolicited commercial email; using any information retrieval system, whether electronic or through other means, to reproduce any of the content of the Site other than for your personal use; and unauthorized framing or linking to the Site.

Site User Conduct

All users of the Site shall be 18 years of age or older. In connection to the use of the Site and content, users are not allowed to:
• Upload, post, e-mail, or otherwise transmit any:
• content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, invasive of anyone’s privacy, hateful, or racially, ethnically, or otherwise illegal or objectionable;
• content that does not give any right to users to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary, and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements);
• content that infringes any patent, trademark, trade secret, copyright, or other intellectual property rights of any party;
• unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
• material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment
• Use the Site for any unlawful purpose;
• Interfere with or disrupt the services and content of the Site,
• Intentionally or unintentionally violate any applicable local, state, national, or international law.
Termination of access to the Site and use of its product and services may be performed by Phlex Labs subject to the compliance to the Terms of Use. False, inaccurate or incomplete information provided; engagement to any conduct that would otherwise harm any of Phlex Labs rights or interests in its Site, product, services, or other property; or for any or no reason, can all be grounds for termination without prior notice.

Limitation of Liability

Phlex Labs, its officers, managers, members, employees, attorneys or agents shall be liable (jointly or severally) under no circumstances, including but not limited to negligence for any direct, indirect, special, incidental or consequential damages of any kind. This statement includes but not limited to the use of products offered by Phlex Labs, data and profit loss on any theory of liability which may arise in or out of the connection with the ability or inability of the products offered by Phlex Labs or the materials on the Site. The fact remains true despite the advice given to Phlex Labs or any of its representatives of the possibility of such damages. Limitation and exclusion of incidental or consequential damages may not be applicable to everyone since some states do not allow such. Liability shall be limited to the fullest extent permitted by applicable law if any authority holds any portion of this section to be not enforceable.
All contents of the Site are copyrighted Phlex Labs © 2018.

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